Returns & Exchanges
At Bobby Jack Brand, we want you to be completely obsessed with your purchase. If you are not satisfied, you can return or exchange your items within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location. Please ensure all original tags are attached to avoid processing delays.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
